Tree down? We’re on the way.
A certified emergency crew on call any hour, with a sub-two-hour metro response window — make-safe work, cranes for trees on structures, and the documentation your insurer needs.
Stay safe until we arrive.
- 01
Keep everyone well clear
Stay away from the tree, hanging limbs, and the area beneath them. A “hung-up” limb can drop with no warning.
- 02
Never approach a power line
Assume any line is live. Don’t touch the tree if it’s contacting a line — call the utility and our storm line; we coordinate.
- 03
Don’t go on the roof
A tree on a structure has changed the load paths. Leave the assessment to the crew.
- 04
Photograph from a safe distance
A few photos help us bring the right gear — and help your insurance claim later.
Storm & insurance questions
Yes. We run a 24/7 storm and emergency line and our metro response window is under two hours for hazards like trees on structures, blocked drives, or hanging limbs. Call the storm number, keep people clear of the area, and stay away from any tree touching a power line — we coordinate with the utility for those.
Frequently, when a tree damages a covered structure. We document the scene with photos, provide an itemized scope your adjuster can work from, and can speak to them directly. We’re happy to bill in a way that fits your claim, and we put our certificate of insurance on file for you.